If you have pre-booked a TW Kings Cars airport pickup and your flight is delayed, you do not need to do anything. We track your flight from its number, your driver adjusts to the real arrival time, and there is no additional charge for flight delays – whether you land twenty minutes late or two hours late. Your driver makes contact by text or call when you land and agrees the meeting point at the terminal.
Flight tracking only works because the booking exists before the flight takes off. When you book, give us the flight number, the date and the airport and terminal. From that, we can see the flight's live status – departure delays, airborne time, the revised arrival – and time the driver's journey to the airport so he is there when you come through, not when the timetable once said you would.
It works the other way too: if your flight lands early, your driver adjusts earlier. And if a delay becomes a cancellation, call us from wherever you are – we will move the pickup to your new flight without treating it as a new booking problem.
Book as soon as your flights are booked, especially for early departures and late arrivals. Give us: the pickup address, the airport and terminal, the flight number, the date, and the number of passengers and bags. For the outward journey, we will agree a pickup time with a proper buffer for check-in and traffic. Pay by card or cash, and keep our number – 01892 800234 – in your phone for the trip.
Every airport pickup we run – Gatwick (£75 from Tunbridge Wells), Heathrow (£109), London City, Stansted, Luton and Southend – from Tunbridge Wells and all the towns and villages we cover. The same fixed fare applies whenever you actually land.
Nothing you need to worry about: we track your flight, your driver adjusts to the real arrival time, and there is no additional charge for flight delays. Your driver contacts you by text or call when you land.
No — the flight number you gave us when you booked lets us see the delay ourselves. If your flight is cancelled and rebooked onto a different flight, do call us with the new flight number so we can track the right one.
Your driver adjusts earlier in the same way — flight tracking follows the real arrival, early or late. Your driver makes contact when you land and agrees the meeting point.
Call 01892 800234, WhatsApp us, or use the online booking form with your flight number, terminal, date, passengers and bags. We confirm the vehicle and the fixed fare before you travel.